Returns Policy

30 Day Returns or Exchange

 

We want you to be completely happy with your purchase. If something’s not quite right, you can return it within 30 days of purchase for an exchange, refund or store credit. 

 

 

Eligibility

 

To be eligible for a return or exchange:

  • Items must be unworn, unwashed and in original condition

  • Tags and packaging must be intact

  • Items must be returned within 30 days of purchase for a return.

Please note:

  • Sale or discounted items can be returned for store credit only.

 

 

How to Start a Return

 

Email support@saltik.com.au with your order number and reason for return.

Our team will reply with a return label and instructions.

Return postage costs are deducted from your refund or store credit once processed.

 


Exchanges

 

If you’d like to exchange an item for a different size or colour, please email us first to confirm availability.

Customers cover the cost of returning the original item, and we’ll take care of the shipping for the replacement.

 

 

Refunds & Store Credit

 

Once we’ve received and inspected your return, we’ll process your refund or issue store credit. Refunds are made to your original payment method.

Store credit will be provided as a digital gift card for future use.

 

 

Faulty or Incorrect Items

 

If you’ve received a faulty or incorrect item, please contact us at support@saltik.com.au with photos and details.

We’ll arrange a replacement as soon as possible.

 

 

Additional Notes

 

We reserve the right to refuse returns that don’t meet the above conditions.

We recommend using the provided label to ensure tracking and safe delivery of your return.